Shipping Policy – ChaliaWeavers

Last Updated: 02-12-20205

Thank you for shopping at Chalia’s Store. We aim to deliver your orders safely, quickly, and at the best possible rates. Please read our shipping policy carefully before placing an order.

1. Processing Time

- All orders are processed within 6-8 business days.

- Orders placed after 5 PM or on weekends/public holidays will be processed the next business day.

- During sales or special promotions, processing times may be slightly longer.

2. Shipping Rates & Delivery Time

We offer nationwide shipping across Pakistan.

Standard Shipping: 6-8 business days (Cost calculated at checkout)

Express Shipping: 3-4 business days (Cost calculated at checkout)

*Delivery times may vary based on location and courier service availability.*

3. Cash on Delivery (COD)

- COD is available for most cities across Pakistan.

- Please ensure your contact number is active so the courier can reach you.

4. International Shipping

- Currently, we do not offer international shipping. However, we are working to expand this service soon.

5. Delays & Unexpected Issues

Reasons for potential delays:

- Weather conditions

- Courier issues

- Incorrect shipping information

6. Wrong or Incomplete Address

- Please double-check your shipping information before placing your order.

- Chalia’s Store is not responsible for delays or lost packages due to incorrect or incomplete addresses.

7. Damaged or Missing Items

If your order arrives damaged or incomplete, notify us within 24–48 hours with:

- Order number

- Photos/videos of the item and packaging

- A brief description of the issue

We will assist you with a replacement or solution promptly.

8. Contact Us

For any shipping-related questions:

Email: mail@chaliaweavers.com

Phone/WhatsApp: +92 3116882782

Instagram/Facebook: @chalia.official